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Get Alerts

Through Reach Alert, citizens of Hartford can receive crucial updates and information about various city-related matters, ensuring everyone stays informed and engaged, such as courtesy reminders for water bill payments before disconnection, boil water advisories, spring and fall garbage clean-up weeks, and upcoming events hosted by the City of Hartford.

Effective October 1, 2023, using Reach Alert will be required to receive notices.

Reach Alert offers a simple and user-friendly way for citizens to receive timely notifications. Residents can sign up for Reach Alert by following these easy steps:

  1. Go to reachalert.com.
  2. Click on the “sign up” button.
  3. Enter “Hartford” in the search bar and select “Hartford, KY” from the options
  4. Enter your first and last name.
  5. Select your preferred method of contact—phone number, email, or both.
  6. Check the desired box for receiving text messages, phone calls, or both.
  7. Enter your residential or commercial address.
  8. Create a password for your account.
  9. Click “Create & Join” to complete the process.

For more information about Reach Alert and the sign-up process, please visit reachalert.com — or contact us with any questions.